Privacy Policy

Sol 5111 (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

Contact Information: Name, email address, and any other contact details you provide when reaching out to us or signing up for our services.

Payment Information: Billing details necessary to process your payments. We use secure third-party payment processors and do not store your full credit card information on our servers.

Service Data: Information you provide to enable your automation, such as API credentials, website URLs, email configurations, and business requirements.

Communications: Records of your communications with us, including support requests and feedback.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our automation services.

Process payments and send related information.

Communicate with you about your services, including technical notices and support.

Respond to your comments, questions, and requests.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Encryption of data in transit using SSL/TLS.

Secure storage of credentials using industry-standard encryption.

Access controls limiting who can access your data within our organization.

4. Data Sharing

We do not sell your personal data. We may share your information only in the following circumstances:

Service Providers: With third-party vendors who assist us in providing our services (e.g., cloud hosting providers, payment processors). These providers are contractually obligated to protect your data.

Legal Requirements: When required by law or to protect our rights, safety, or property.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes described in this policy. After you cancel your subscription, we retain your data for 30 days before permanent deletion, unless a longer retention period is required by law or you request a data export.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.

Request correction of inaccurate data.

Request deletion of your data.

To exercise these rights, please contact us at [email protected].

7. Cookies

Our website uses essential cookies to ensure proper functionality. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].